Transaction Insights LLC (“Transaction Insights,” “TI,” “we,” “us,” or “our”) believes deeply in the importance of maintaining the trust of our clients and other individuals who visit our Website or otherwise consume or interact with our various Services (“you” or “your”). We are strongly committed to protecting your privacy rights.
To the extent permitted by applicable law, by using any of the Services or by affirmatively accepting any Agreement which links to or incorporates this Policy, you consent to the collection and use of all information that you provide or that is legally or contractually provided to TI, and all information that TI collects based on your use of the Services, in accordance with this Policy.
The Services may contain links to websites or services operated by individuals or entities other than Transaction Insights. Such links, where applicable, are provided for your reference and convenience only, and are the exclusive responsibility of the owners of each such website or service. Transaction Insights is not responsible for the content or operation of such websites or services, nor the security or privacy of any information collected by such third-parties. You are solely responsible for determining the extent to which you may use any content at any other such websites or services and you should review the privacy statements or policies applicable to these third-party websites or services.
Transaction Insights collects personal information that you voluntarily provide through interaction with, or use of, the Services, or to the extent applicable, via third-party websites and applications when requesting information regarding the Services, which information may respectively include, but is not limited to, your name, email address, participation on social or professional networks, etc. For example, we collect the personal information you provide when you contact us through our Website or if you request information on certain Services.
For marketing purposes, we collect information about your visits to, and activity on, the Website, the number of times you have opened an email, and other such usage information. When you receive promotional emails or other such communications from Transaction Insights, we may use certain service providers, customized links, or similar technologies to determine whether an email has been opened and which links were accessed.
Some of the personal information we collect may not be provided directly by you (e.g. your name, email address, or role may be provided by your employer if they have purchased Services for you). Under no circumstances should you provide personal information about others unless you are authorized and permitted to do so. By submitting personal information about others, you represent and warrant that you have received authorization and consent from the person about whom you are providing the personal information.
When you access the Services, we may automatically collect certain information regarding usage of the Services. This information, which is collected passively using various technologies, generally will not specifically identify you or other individuals. Examples may include IP addresses, browser types, domain names, and other anonymous statistical data regarding aggregate usage.
Certain listed portions of the Services may have download restrictions or other such consumption limits. When utilizing those portions, some information is collected to determine additional usage (such as your IP address or activity of certain Services components) and attributed to your TI account, username, email address, registration, etc.
If you contact us to provide feedback, file an inquiry, or otherwise communicate in a manner that necessitates action or a response, we will record personal information and other content that you provide in order for us to effectively respond to your communication or act as required.
For certain, limited portions of the Services, we utilize Google Analytics to improve your experience. To our knowledge, Google Analytics uses both session and permanent cookies to collect information on how such relevant Services perform, as well as certain usage statistics. Transaction Insights solely uses Google Analytics to evaluate and assess your use of the Services, review aggregate and statistical reports, and generally improve the Services for you. We do not and will not use Google Analytics to collect any information regarding our personal information of our clients other than IP addresses nor shall we correlate any of our client’s IP address with their individual identity. It is possible that Google Analytics may collect more information that Transaction Insights collects.
Our goal is to provide our clients with the best Services possible and to protect their privacy and data security. As such, we will only use personal information for the following business-related purposes:User Registration and Client Services/Support: We use personal information such as your name and email address to register and administer your account, provide technical and client support and training, verify your identity, and send important account, subscription, and Services information. Provision of the Services and Personalization: Personal and aggregate information gathered from usage is utilized to analyze trends and better understand how individuals can most effectively use the Services, to ultimately deliver and suggest tailored content and to personalize your experience with our Services. Such information is utilized for internal research and development purposes, and strictly related to improving and testing the features and functions of our Services. Marketing Communications: We use personal information to deliver marketing communications to you across various platforms, including but not limited to, email, telephone, and various other channels. As described further below, we will comply with all applicable laws which may require us to obtain your clear and unambiguous consent or maintain other lawful and legitimate reasons for using your personal information for such initiatives. If we send you a marketing email, it will include instructions on how to opt-out of receiving these emails in the future. For clients, it is important to note that even if you opt-out of receiving marketing emails, we may still send you important information related to your accounts and subscriptions. If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes. Legal Obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (c) to enforce our terms of service or other terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.
We only share or disclose personal information to the extent necessary to provide the Services, conduct our business operations, or when we believe that applicable law permits or requires disclosure. When sharing personal information, we strive to abide by all applicable privacy and security requirements. Occasionally, we may share non-personal, anonymized, and statistical data with third-parties. In the event of a merger, acquisition, consolidation, change of control, corporate divestiture or dissolution where we sell all or a portion of our business or assets, we will disclose necessary personal information and such information will be governed by the privacy policies of acquiring entities.
At times certain, limited personal information will be made available to other employees of Transaction Insights as necessary to conduct operations (for example, for teams engaged with the provision of Services, client services, sales and marketing, technical support, product development, etc.). Any and all TI employees and agents are required to follow strict data privacy and security policies when handling personal information.
In certain circumstances, we are supported by third-parties which provide limited and necessary services on our behalf. These third-parties only receive personal information necessary to fulfill the services they provide to us. Under no circumstances are such third-party providers permitted to use obtained personal information for any purpose other than to provide Transaction Insights with the designated services. We further require all such third-parties to maintain the confidentiality of the information.
Lastly, we will share personal information when we believe it is legally required or necessary. For example, when and to the extent we believe, in good faith, that we are legally compelled to do so pursuant to an order of a court of competent jurisdiction or other governmental body.
We use Amazon Web Services (AWS), one of the world’s premier data-hosting providers, to respectively host our Services and store information on servers located in the United States. By using the Services, you agree and consent to allow your data to be stored on such AWS servers, all of which are based solely in the United States. AWS does not control, and neither is permitted to access or use your personal information, except for the limited purpose of storing the information. More information about AWS‘s compliance can be found on their compliance page.
In addition to the immense protections offered by AWS, we use reasonable administrative, technical, personnel, and physical measures to safeguard information against loss, theft, unauthorized use, etc. To help us protect your privacy, you should always maintain the secrecy of any combination of username or password in connection with your participation in the Services. Nonetheless, you acknowledge that no Internet transmission can be guaranteed to be fully-secure or error-free, and you further agree that any transmission of personal information over the Internet, as related to the Services, is at your own risk. If we or any of our service providers are required to disclose or provide notice to you of unauthorized access to or other invasions of certain security systems, you agree that we may provide you notice by either posting the notice on the Website or sending notice to any email address we have on file for such communications.
We will review your requests for personal information and, where applicable, will correct, amend, or delete your personal information. While we will make reasonable commercial efforts to accommodate requests, we also reserve the right to impose certain restrictions and requirements on such access requests or refrain from replying, if required or permitted by applicable laws.
In order to protect personal information, all requests for information are subject to relevant legal requirements and exemptions, including identity verification procedures. Before providing any data, including even confirming whether we have any data, we will ask for proof of identity and sufficient information about your interaction with us in order to locate relevant data and confirm that the request is indeed coming from you. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information; however, this is not always possible due to legal requirements and other obligations and factors. Of course, you can always contact the applicable government or regulatory authorities in your jurisdiction.
To opt-out of email marketing, you can use the unsubscribe link found in the email communication you receive from us or contact us as described below.
Transaction Insights LLC
3802 Spectrum Blvd, Suite 136B
Tampa, FL, 33612
In addition to writing at the above address, you can email us at firstname.lastname@example.org.
Last Revised: January 15th, 2020